• You will be quoted?with possible options and the cost before we start the actual repair;
• First we run a diagnostic to determine all problems and the cost (we need 1-24 hours)
• Once the price has been agreed, we start the?repair (can take few days)
• We can also retrieve your?data (pictures, movies, files) from your water damaged Microsoft Surface (Pro) even if the tablet cannot be fixed
• Once you agree to proceed, we continue the?repair (may take up to few days)
• We can still try to retrieve your data even if the phone cannot be repaired, please ask

Limitation of liability: For any other service than the Surface Pro screen repair, when the device needs to be disassembled, there is a risk that the screen may break while removing. Regardless of the experience, this is beyond control. The ?iFixit? rated Microsoft Surface tablets 1/10 for its repairability. Please only buy the service if you are willing to pay for the broken screen if this happens. You may also ask to cancel the repair and pay just the diagnostic fee.